Refund & Return Policy :

Thanks for shopping at pakshimitra.com.
If you are not entirely satisfied with your purchase, we're here to help.
Following are the only conditions where company shall entertain Refund or Return – partial or full.
  1. The purchaser after paying advance decides to cancel the booking within 72 hours of paying the advance. 90% amount will be refunded.
  2. If he / she cancels it after 72 hours – the amount refunded will be 70% of the advance paid.
  3. The machine or any component of it is damaged in transportation – that part / machine will be repaired / replaced after the complete investigation without any cost to the customer. The customer is expected to co-operate during the same, in case the machine needed to transport to the nearest service center or distributorship. Cost occurred for this transportation needs to be borne by the customer.
  4. The motor has a 1 year warranty, in case if it malfunctions – we will repair / replace it. The decision is solely reserved by the manufacturer post examining the real cause of it and approval by the technical team.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us
If you have any questions on how to return your item to us, contact us.
Email id: info@pakshimitra.com
Contact Number : 9220 306060
Postal Address : 304, Saanvi Apartment , Near Nutan Polytechnic Chakan Talegaon Road, Talegaon Dabhade, Pune 410 507